Refund Policy

30-Day Money-Back Guarantee

We want you and your pet to love Doggito. If you're not completely satisfied, you can return your order within 30 days of delivery for a full refund.

How to start a return

Email us with your order number and we'll send you simple return instructions. Once we receive the item, your refund is issued to the original payment method within 5–7 business days.

Conditions

Items should be in resellable condition with original packaging where possible. Hygiene items may be subject to inspection. The 30-day window starts on the delivery date.

Need help?

Reach out any time — we respond within 24 hours and we're happy to make it right.