FAQ

Frequently Asked Questions

Is it safe for puppies and kittens?

Yes. The low-temperature steam, soft bristles and rounded tips are designed for sensitive skin at any age. Start with short 1–2 minute sessions so your pet gets used to the warm feeling.

How long does the battery last?

One full charge gives you several grooming sessions (about 60–90 minutes of continuous use) and recharges via the included USB cable in around 2 hours.

Will my pet get wet?

No. The 20 ml tank releases a fine mist — just enough to loosen dirt and dander. Your pet's coat feels fresh, not soaked.

How fast is shipping?

Shipping is FREE across the US and arrives in 5–9 business days with tracking included.

What if my pet doesn't like it?

You're covered by our 30-day money-back guarantee. Email us and we'll refund you — no questions asked.

Does it work on long-haired breeds?

Yes. The bristles reach the undercoat of long-haired cats and dogs (Persians, Maine Coons, Goldens, Huskies) and catch loose fur before it ends up on your couch.